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Huntington Garage

999 Chester Ave.

Cleveland OH, 44114

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SP Plus Automated License Plate Recognition (“ALPR”) Usage and Privacy Policy

SP Plus Automated License Plate Recognition (“ALPR”) Usage and Privacy Policy

Automated License Plate Recognition ("ALPR") Usage and Privacy Policy

  1. SP Plus Corporation ("SP+") uses ALPR Systems at certain parking facilities where permitted by law and in accordance with the procedures provided below. For purposes of this policy, the following definitions apply:
    1. "ALPR Systems" means a searchable computerized database resulting from the operation of one or more mobile or fixed cameras combined with computer algorithms to read and convert images of registration plates and the characters they contain into computer-readable data.
    2. "ALPR Information" means information or data collected through the use of an ALPR System.
  2. The authorized purposes for using ALPR Systems and collecting ALPR Information include parking enforcement, validating accurate parking rates, and performing vehicle inventories.
  3. ALPR Systems may be used or accessed by authorized SP+ employees whose jobs require such use or access including, without limitation, lot checkers, parking attendants, enforcement agents, and facility managers, or independent contractors who are required to access such information in order to provide a service to SP+ or its clients. Such employees and independent contractors are required to be trained on information security procedures and receive personalized training at the local parking facility level.
  4. ALPR Information collected by SP+ is stored in compliance with applicable data privacy laws within our secure internal SQL and DB2 databases, which are monitored by SP+’s IT Information Security Department. Independent contractors receiving or collecting ALPR Information on behalf of SP+ are required to comply with applicable data privacy laws and security standards when accessing or storing such information.
  5. SP+ does not sell ALPR Information. In states where collection is permitted for unpaid parking citations, we will share parking violation information with a thirty-party collection agency.
  6. For ALPR Information at parking facilities in California, SP+:
    1. Maintains a record of access to its ALPR Information which shows:
      1. The date and time the information is accessed;
      2. The license plate number or other data elements used to query the ALPR System;
      3. The username of the person who accesses the information, and, as applicable, the organization or entity with whom the person is affiliated; and
      4. The purpose for accessing the information.
    2. Requires that ALPR Information is only used for the authorized purposes identified in this policy.
  7. This policy is implemented by SP+’s Director of Operations Support and Director of Information Security.
  8. SP+ is capable of reviewing ALPR Information captured by ALPR Systems for accuracy by comparing it to customer records and data from parking access and revenue control equipment at the parking facilities. SP+ also has a customer dispute procedure in place for customers to report inaccurate charges.
  9. License plate numbers and images of license plates captured by ALPR Systems are retained by SP+ for up to ninety (90) days for paid parking customers and up to five (5) years for unpaid parking customers where a citation has been issued.

If you have any questions or concerns about this Privacy Policy, the practices of the Sites, or your dealings with the Site(s), you can contact us at You can also send us mail to:

Privacy Officer
SP Plus Corporation
Attn: Legal Department
200 East Randolph Street, Suite 7700
Chicago, IL 60601

Last Revised 09/15/2020

Who we are

Our website address is: http:.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements